On this course you will learn:
- Identify the common causes of overpayments
- Explain the legal barriers to the recovery of an overpayment
- Recommend best practice to reduce the occurrence of overpayments.
Courses are delivered using the IPPE Online Learning Portal. Once registered for the course, you will be introduced to the topics covered throughout the hour and the course learning outcomes. Learning is achieved via a step-by-step process throughout the module, with a short test at the end of each topic, ensuring you have a full understanding of the course.
The e-learning course guides you through:
- Common causes of overpayments
- Best practice
- Barriers to recovery
One point
* maximum of 10 of this type per CPD year